Deliveries and returns

Shipment and delivery

Your orders will be shipped as quickly as possible by L'Exception. To fasten logistics, it may happen that your order of several articles is split in different packages or that some products are shipped directly by the designer. In this case, you will be informed accordingly.
The average delivery time before a product is dispatched is indicated on each product page. For specific orders, the shipping time will be confirmed by L'Exception or the designer.

L’Exception delivers orders in France and to more than 50 countries worldwide. The delivery in metropolitan France (including Corsica) is handled by the quick and reliable Colissimo service of La Poste. The order will be delivered directly to your home or workplace, and for convenience, deposit at your nearest post office if you are away. The shipment in France is free (including Corsica) for more than 80€ of buys. Below 80€, 5€ of shipping costs will be applied.
In Paris, Neuilly-sur-Seine, Levallois-Perret, Boulogne-Billancourt, a courrier delivery is also available on a selection of products.

Worldwide delivery is handled by one of the global logistic leader, DHL. Delivery will normally be made within 24 to 72 hours according to the countries. If you are absent at the time of delivery, DHL will revert again on the next day. If you absent again, the parcel will be re-delivered to our office in Paris. The shipment by DHL is charged and the cost varies depending on the types of article and the country of destination.
L'Exception takes charge of all the import taxes and duties for orders delivering to countries outside European Union,, in other words, the price paid on L'Exception are final price for the order.

In both cases, you will be provided with a tracking number to monitor the status of the delivery online. In order to receive your order as soon as possible, we recommend that you present an address where you will be present during working hours (e.g. your office), or you can provide address of someone who can receive the parcel for you (e.g. your concierge).

Return and exchanges

The item that you ordered is not the right size, or it doesn't fit you ?
Do not worry, you can return it within 14 days of receipt and you will be refunded promptly.
If you would like to return an item, you may login to your account, click on the relevant order, then click on the link “Return an item of this order”. You may then follow the instruction to complete the procedures of the return.
The returning items should be in good conditions, be put in their original packaging and sent back in a proper package. There must not be any traces of use and be accompanied by all their possible accessories. Only after we have verified the items are in satisfactory conditions, then we will proceed to the reimbursement of the items.

You would like to exchange an article?
Return it by following the procedures described above and contact us to indicate the product that you would like to exchange. We will do our best to put aside the product for you for the exchange.

  • WORLDWIDE SHIPPING
    EXPRESS DELIVERY WITH DHL

    Shipped within 48h
    Return or exchange within 14 days

  • DUTIES AND TAXES
    PAID BY US

    You will not incur any additional charges
    upon receipt of your parcel

  • PAY IN YOUR OWN CURRENCY
    Secure online payment

    We accept all major currencies
    with a guaranteed fixe rate

  • L'Exception makes gifting easy

    Give a L'Exception gift card and choose our exclusive gift wrap by Papier Tigre

Follow @lexception on Instagram to discover the behind-the-scene of L'Exception

  • 🌴 M O O D 🌴 / Bonne semaine à tous ! ⠀
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#lexception #iamlexception #quote #quoteoftheday #rain #october #fall #winter #fw17 #conceptstore #mood #inspiration #latergram
  • Bonne semaine à tous!⠀
Veerle porte une chemise Sonia By Sonia Rykiel et un jean See by Chloé. Shot by @ahammond06 ⠀
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  • Bon dimanche à tous ! 🍂
Shooting by @ahammond06 ⠀
Models : @french.ego.trip.lol, @veerle.jpg ⠀
MUA : @mmmmmaki81 ⠀
Directed by @lexception style by @guillaume.mzn & @elsamadmaria .⠀
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  • Jérôme Dreyfuss 🖤
"Fall in Love" by @ahammond06 ⠀
Veerle porte un sac Jérôme Dreyfuss, une veste Carolina Ritzler, et une combinaison MM6.⠀
Retrouvez-les sur le site ;)⠀
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#lexception #iamlexception #fashion #fashionshoot #jeromedreyfuss #carolinaritzler #mm6 #fw17 #model #conceptstore #design #designers #french #feenchie #france #paris #parisian #parisigers #ootd #outfit #vscocam #fashionphotography
  • Vous aimez le style de Luca? Découvrez vite la story sur le site. 🖤 Bon Weekend à tous ! 
Photographer : @ahammond06 ⠀
Models : @french.ego.trip.lol @veerle.jpg⠀
MUA : @mmmmmaki81 ⠀
Style : @guillaume.mzn @elsamadmaria⠀
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  • Rendez-vous sur le site pour découvrir la story ⠀
Photographer : @ahammond06 ⠀
Models : @french.ego.trip.lol @veerle.jpg⠀
MUA : @mmmmmaki81 ⠀
Style : @guillaume.mzn @elsamadmaria⠀
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  • La nouvelle story L’Exception «Fall in Love » est en ligne ! Rendez-vous sur le site pour la découvrir ! ⠀
Photographer : @ahammond06 
Models : @french.ego.trip.lol, @veerle.jpg⠀
MUA : @mmmmmaki81 ⠀
Style : @guillaume.mzn @elsamadmaria, Directed by @lexception .⠀
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#lexception #lexceptionclub #iamlexception #fashion #fashionshoot #models #malemodel #femalemodel #parisian #french #shooting #photographystudio #photography #photomodel  #photography #ootd #fall #winter #fw17 #apparel #clothes #vscocam #peoplescreatives #instafashion #fashiongram
  • Adeptes de Maison Kitsuné? Les dernières pièces sont en ligne ! Coup de coeur pour le blouson en velours côtelé bordeaux... ⠀
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  • Interior⠀
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#lexception #iamlexception #materiels #inspiration #wall #concrete #design #flowers #vegetals #photography #vscocam #instagood #instapic #instalike
  • La nouvelle collection Heimstone est arrivée ;)⠀
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  • M O O D ⠀
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#lexception #iamlexception #inspiration #mood #photography #vscocam #flowers #vegetals #interior #nature #moodoftheday #instapic
  • Ines de la Fressange : so parisian 🖤
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  • M O N D A Y ⠀
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  • Schott NYC arrive chez L'Exception ! Le pionnier du bombers vous rhabille pour l'hiver, découvrez vite les pièces :) ⠀
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  • A bit of summer vibes... Bon Weekend à tous ! Et n'oubliez pas notre Grand Destockage homme aujourd'hui et demain, 28 Rue Bichât ! ☀️
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  • Découvrez vite les nouveautés Loreak sur L'Exception ...⠀
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