Deliveries and returns

Shipment and delivery

Your orders will be shipped as quickly as possible by L'Exception. To fasten logistics, it may happen that your order of several articles is split in different packages or that some products are shipped directly by the designer. In this case, you will be informed accordingly.
The average delivery time before a product is dispatched is indicated on each product page. For specific orders, the shipping time will be confirmed by L'Exception or the designer.

L’Exception delivers orders in France and to more than 50 countries worldwide. The delivery in metropolitan France (including Corsica) is handled by the quick and reliable Colissimo service of La Poste. The order will be delivered directly to your home or workplace, and for convenience, deposit at your nearest post office if you are away. The shipment in France is free (including Corsica) for more than 80€ of buys. Below 80€, 5€ of shipping costs will be applied.
In Paris, Neuilly-sur-Seine, Levallois-Perret, Boulogne-Billancourt, a courrier delivery is also available on a selection of products.

Worldwide delivery is handled by one of the global logistic leader, DHL. Delivery will normally be made within 24 to 72 hours according to the countries. If you are absent at the time of delivery, DHL will revert again on the next day. If you absent again, the parcel will be re-delivered to our office in Paris. The shipment by DHL is charged and the cost varies depending on the types of article and the country of destination.
L'Exception takes charge of all the import taxes and duties for orders delivering to countries outside European Union,, in other words, the price paid on L'Exception are final price for the order.

In both cases, you will be provided with a tracking number to monitor the status of the delivery online. In order to receive your order as soon as possible, we recommend that you present an address where you will be present during working hours (e.g. your office), or you can provide address of someone who can receive the parcel for you (e.g. your concierge).

Return and exchanges

The item that you ordered is not the right size, or it doesn't fit you ?
Do not worry, you can return it within 14 days of receipt and you will be refunded promptly.
If you would like to return an item, you may login to your account, click on the relevant order, then click on the link “Return an item of this order”. You may then follow the instruction to complete the procedures of the return.
The returning items should be in good conditions, be put in their original packaging and sent back in a proper package. There must not be any traces of use and be accompanied by all their possible accessories. Only after we have verified the items are in satisfactory conditions, then we will proceed to the reimbursement of the items.

You would like to exchange an article?
Return it by following the procedures described above and contact us to indicate the product that you would like to exchange. We will do our best to put aside the product for you for the exchange.

  • WORLDWIDE SHIPPING
    EXPRESS DELIVERY WITH DHL

    Shipped within 48h
    Return or exchange within 14 days

  • DUTIES AND TAXES
    PAID BY US

    You will not incur any additional charges
    upon receipt of your parcel

  • PAY IN YOUR OWN CURRENCY
    Secure online payment

    We accept all major currencies
    with a guaranteed fixe rate

  • L'Exception makes gifting easy

    Give a L'Exception gift card and choose our exclusive gift wrap by Papier Tigre

Follow @lexception on Instagram to discover the behind-the-scene of L'Exception

  • Jerome Dreyfuss, le créateur fétiche des parisiennes, est chez L'Exception. Venez découvrir son univers et sa maroquinerie, si vous ne le connaissez pas déjà ;) ⠀⠀
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#JeromeDreyfuss #Lexception #IAMLEXCEPTION #design #designer #frenchdesign #conceptstore #fashion #fashiondesign #pattern #leather #leathergoods
  • It's summer time... ☀️
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#Iamlexception #sales #sale #ootd #fashion #look #lookoftheday #pattern #colour #fabrics #french #france #frenchdesign #conceptstore
  • Vive la France ! 🇫🇷
#bastilleday #14juillet
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Découvrez nos sélections aux couleurs de la France => liens dans la bio
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#france #paris #fetenationale #lexception #friday #frenchday #iamlexception
  • On profite de la 3ème démarque pour compléter sa garde robe de l'été !⠀
=> Lien dans la bio⠀
Robe #Blondifox⠀
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#soldes #été #lexception #fashion #french #style #summer #dress #pink #sale #iamlexception
  • Morning with a view 🌤⠀
Le week-end arrivera plus tôt cette semaine... #TGIT :) ⠀
bonne journée à tous⠀
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#thursday #morning #summer #july #weekendiscomming #escape #view
  • Les soldes continuent ! 3éme démarque sur de nombreux produits et jusqu'à -60% sur lexception.com => lien dans la bio
#soldes #iamlexception⠀
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#summer #sale #love #fashion #style #french #été #lexception
  • L’été réveille nos envies de plages, de piscines et de destinations ensoleillées comme dans les oeuvre de David Hockney... Découvrez nos sélections d'été pour Homme : California Style et le Grand Bain.. => lien dans la bio⠀
#iamlexception⠀
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#summer #selection #california #style #davidhockney #inspiration #pool #man #lexception ⠀
  • TGIF ! Avant la plage, shoppez les indispensables dans notre sélection Pool Party et au Flagship ! #iamlexception
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  • Pssst... C'est la Deuxième Démarque chez L'Exception.. ;) . => Lien dans la bio
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#fashion #clothes #fashionweek #pfw #sales #conceptstore #readytowear #paris #parisian #french #frenchstyle #soldes #iamlexception
  • Nouveau ! See by Chloé débarque chez L'Exception! Rendez-vous sur le site pour découvrir les jolies pièces de la Maison Chloé... #Lexception #SeebyChloe #Newin #Nouveauté #love #fashion #bags #ootd #iamlexception
  • Summer vibes... .
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#inspiration #fashion #paris #summervibes #conceptstore #frenchbrands #frenchtouch #seaside #mood #ootd
  • L'été en #BOBBIES... mocassins, derbies, bottines, retrouvez la collection été à prix soldés !sur l'exception.com !
=> lien dans la bio
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#shoes #style #men #french #lexception #soldes #summer #sale #iamlexception
  • Sunday Chill ! Dimanche cosy par ce temps de pluie, shoppez les soldes depuis votre canapé ! => liens dans la bio...
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#sunday #inspiration #palmtrees #dimanche #cosy #soldes #lexception #chill #sale #iamlexception
  • La légèreté d'une robe d'été à prix soldé ! On adore la douceur, le jeu de transparence et l'esprit bohème de la robe Qat de #SWILDENS
>> Decouvrez toutes nos robes soldées sur le site !
=> lien dans la bio
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#soldes #robe #été #lexception #fashion #style #french #designer #sale #summer #dress #iamlexception
  • Évasion, détente, apéros et soldes...! Jusqu'à -50% en suivant le lien dans la bio.. ;)
Bon week-end à tous ! 🌾
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#weekend #fridaynight #inspiration #summer #soldes #lexception #apero #landscape #iamlexception