From 18 to 23 July, take advantage of an extra 10% off sales and outlet with the code FINSOLDES10 (from €100 purchase, excluding Point Rouge brand).

Product and stock

How can I know if a product will be back in stock ?

We simply invite you to subscribe to our stock alert. To do this, go to the product you are interested in and click on Stock Alert. You will then be able to choose the size that interests you and fill in your email address.

Our purchasing team will be informed in real time and will try to order the product for you. You will then receive an automatic notification when the product is back in stock.

By subscribing to a stock alert, you will not receive any notification other than the requested stock alert.

How can I be informed about new products of my favorite brands ?

We simply invite you to go to the brand corner your re interested in and click on the black button : « Sign up for monthly updates on this brand ». Once a month, you will receive an email with the news of your favorite brand.

How can I find a specific product or brand ?

The easiest way is to use our search engine. To do this, click on the magnifying glass or on the computer, you can simply write your search with your keyboard at any time. You can also use our category navigation and refine your search using our filters.

Are all your products genuine ?

All the products sold on L'Exception are 100% genuine products. We have legal distribution agreements with all the brands featured on L'Exception.

How many new products are introduced ?

L'Exception will offer you 200 to 400 new products every week, all year long. Do not hesitate to subscribe to our newsletter to receive the latest news.

I am looking for a specific product, can you help ?

We often manage to do special orders. Just contact our customer service with more details and we will do our best to help you

Do you do BtoB business ?

L'Exception is able to provide specific services for businesses : reduction voucher, gift cards or even special orders. We can also design and produce made-to-order products for your special occasions : Christmas parties or seminars.

Did not find the answer to your question ?

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